Terms of service

Effective: May 20, 2026

These Terms of Service ("Terms") govern your use of thetraveler.shop (the "Site") and your purchase of products from New Generation Hairstylists LLC, doing business as The Traveler ("we," "us," "our"). By using the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site or purchase our products.

Eligibility
The Site and our launch offer are intended for customers in the United States only. You represent that you are at least 18 years old, located in the United States, and legally able to enter into these Terms.

The product
The Traveler is a professional folding hair dryer (Model 8300) with a BLDC motor and dual-voltage support for 120–240V, 50/60Hz. Product images, specifications, and marketing copy are for general information. Minor variations in appearance, packaging, or materials may occur without notice.

Product use and safety
The Traveler is an electrical appliance; improper use can cause injury, fire, or property damage. Read and follow all product instructions and safety labels. Unplug the unit after each use and before cleaning, keep it away from water, clean the rear filter regularly, do not use voltage converters or transformers, and do not modify the product or use incompatible accessories.

Orders, pricing, and checkout
All orders are subject to acceptance and availability. We may refuse or cancel an order (for example, due to suspected fraud, pricing errors, or inventory limits); if we cancel a paid order, we refund the amount charged. Prices, taxes, shipping charges, and promotions are shown at checkout and may change before you complete your purchase. Checkout is hosted by Shopify, and payment processing, fraud screening, and order confirmation are handled by Shopify and its payment partners. We do not store full payment card numbers on the Site.

Shipping and delivery
At launch we offer free standard shipping within the United States and ship to U.S. customers only. Shipping options and estimated delivery times are shown at checkout and are not guaranteed. Risk of loss passes to you upon delivery to the address you provide. See our Shipping Policy for details.

Returns and refunds
Eligible orders may be returned within 14 days of delivery. Full return eligibility, conditions, and shipping terms are stated in our Return & Refund Policy and are incorporated by reference. Refunds, if applicable, are issued to the original payment method through Shopify unless we agree otherwise or law requires a different method.

Warranty and support
The Traveler is backed by a one-year limited warranty. Coverage, exclusions, and the claim process are described in our Limited Warranty. For warranty or product support, email support@thetraveler.shop with your order number and a description of the issue.

Privacy
Our Privacy Policy explains how we collect, use, and share personal information. We do not sell your personal information, and we do not share personal information for cross-context behavioral advertising as defined under California law.

Intellectual property
The Site, product designs, trademarks, logos, and content are owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Site for personal, non-commercial purposes related to learning about or purchasing our products. You may not copy, modify, distribute, sell, reverse engineer, scrape, or create derivative works except as permitted by law or with our prior written consent.

Disclaimers
The Site and products are provided "as is" and "as available" to the fullest extent permitted by law. Except as expressly stated on the Site, in these Terms, or in a written warranty, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Some jurisdictions do not allow certain disclaimers, so they apply only to the extent permitted.

Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, and our total liability for any claim relating to the Site, products, or these Terms will not exceed the greater of the amount you paid us for the product giving rise to the claim in the prior twelve months or one hundred U.S. dollars (US $100). Some limitations may not apply where prohibited by law.

Indemnification
You agree to defend, indemnify, and hold us harmless from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your misuse of the Site or products, violation of these Terms, or violation of any law or third-party rights.

Changes to these Terms
We may update these Terms from time to time. We will post the updated version on the Site and revise the effective date. Your continued use after changes become effective constitutes acceptance, except where law requires additional notice or consent.

Governing law and disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules, except where federal U.S. law applies. Before filing a claim, you agree to contact support@thetraveler.shop and allow a reasonable opportunity to resolve the dispute informally. Except where prohibited by law, any dispute will be brought exclusively in the state or federal courts located in Florida, and you consent to personal jurisdiction there. Consumers may have rights under applicable law that cannot be waived.

Contact
New Generation Hairstylists LLC
8319 Lagerfeld Dr, Land O Lakes, FL 34637
support@thetraveler.shop